Terms & Conditions

Effective Date: January 22, 2025

Welcome to the world of Sustainable Earth, www.sustainablearthessentials.com. By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these Terms, please refrain from using our Website.

1. General Information

2. Use of the Website

  1. You must be at least 18 years old to use our Website or make purchases. By using our Website, you represent that you meet this age requirement.
  2. You agree to use the Website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of the Website.
  3. Unauthorized use of this Website may give rise to a claim for damages or constitute a criminal offense.

3. Products and Services

  1. We sell tea for health and wellness with hint of luxury, keeping sustainability in mind .
  2. All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
  3. Prices and descriptions of products are subject to change without prior notice. While we strive to ensure accuracy, errors in pricing or descriptions may occur.

4. Order Process

  1. By placing an order, you agree to provide accurate, current, and complete information.
  2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  3. Upon successful placement of an order, you will receive an order confirmation via email. This does not constitute acceptance of your order; acceptance occurs when the order is shipped.

5. Payment Terms

  1. Payments must be made in full at the time of purchase via the payment methods provided on the Website.
  2. All transactions are processed securely. We do not store your payment information.
  3. If a payment is declined, your order will not be processed.

6. Shipping and Delivery

  1. Shipping charges and delivery timelines will be specified at checkout.
  2. We are not responsible for delays caused by courier services or unforeseen circumstances beyond our control.
  3. Risk of loss and title for products purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

  1. We offer returns and refunds in accordance with our Return Policy (available here).
  2. Refunds will be processed to the original payment method within the specified timeline after receipt and inspection of the returned product.
  3. Items must be returned in their original condition with proof of purchase.

8. Intellectual Property

  1. All content on the Website, including but not limited to text, images, logos, and product descriptions, is owned by or licensed to Sustainable Earth and is protected by intellectual property laws.
  2. You may not copy, reproduce, distribute, or exploit any content from the Website without prior written permission.

9. Limitation of Liability

  1. Sustainable Earth will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website or products purchased through the Website.
  2. In jurisdictions that do not allow exclusions of certain warranties or limitations of liability, our liability is limited to the maximum extent permitted by law.

10. Privacy

Your use of the Website is governed by our Privacy Policy (available here).

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Use of third-party links is at your own risk.

12. Governing Law

These Terms and your use of the Website are governed by the laws of India. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us: